Our Vision 2050: Safety & Robust organisation

Safe and responsible travel, and a financially resilient organisation

Safety has become an increasingly important enabler of our three qualities since the start of the COVID-19 pandemic. Over the past two years, we have taken concrete steps in the name of health and safety of those using our airports, starting by following best practice in terms of hygiene and social distancing.

Schiphol’s continued ‘robustness’ is the second key enabler of our Vision 2050 and our three qualities. We aim to be a financially resilient and flexible and forward-thinking organisation. This involves making the most of the diverse qualities and capabilities of our people and the different airports that make up our Group.

Safety & Robust Organisation
Results 2021
Safety
Top Performance Indicator
95.1
Net Safety Score
Safety & Robust Organisation
Results 2021
Top Performance Indicator
-8.8%
Return on Equity
Safety & Robust Organisation
Results 2021
Employees
Top Performance Indicator
31
Employee Promoter Score
Gender split
(per location, in % of total no. of staff)

Our Vision 2050

The cornerstones of our Vision, the three Qualities – Quality of Network, Quality of Life and Quality of Service, rest on a foundation of two key enablers: Safety and a Robust organisation. Together, these fundamental pillars will guide our Group through the challenging period ahead.